CFL CLIENT SUCCESS STORIES
Discover how leading brands transformed with CFL Training Services.
CASE STUDY 1
Parallex Bank Plc — Accelerating Agile Transformation with Scrum
The Challenge
The IT team struggled with:
Slow rollout of new app features
Poor collaboration among developers
Unclear team roles and responsibilities
Rising customer complaints and reduced satisfaction
CFL’s Intervention
CFL Training Services Ltd delivered a 5-day intensive Scrum Framework training tailored to Parallex Bank’s mobile app development goals. The course covered:
Agile and Scrum fundamentals
Sprint planning, reviews, and retrospectives
Scrum roles and responsibilities
Backlog refinement and velocity tracking
Application of Scrum to DevOps and mobile releases
Results
30% increase in feature delivery speed within two sprints
Improved team collaboration through daily stand-ups and sprint reviews
Customer satisfaction improved via prioritized feedback loops
5 IT staff certified as Scrum Masters (SMC™)
Client Feedback
“The CFL Scrum training was transformational. It improved our internal operations and made a clear difference in our mobile app quality and responsiveness.” — IT Team, Parallex Bank
CASE STUDY 2
Universal McCann Lagos
Embedding Project Management for ROI-Driven Growth
The Challenge
UM Lagos faced:
Misalignment between client goals and project outcomes
Ineffective coordination with vendors
Workflow inefficiencies and frequent delays
Poor ROI tracking on campaigns
CFL’s Intervention
CFL facilitated a 5-day intensive Project Management training, targeting all departments. Training objectives included:
Project initiation and scope planning
Stakeholder engagement and vendor management
Risk control and KPI tracking
Strategic project closure and reporting
Results
Root causes of inefficiencies identified and addressed
Standardized tools (project charters, risk logs) adopted
Cross-team collaboration significantly improved
Projects evaluated based on ROI, not just deadlines
Client Feedback
“The training exceeded expectations. Our teams are now more strategic, collaborative, and accountable both internally and with clients.” — HR Manager, Universal McCann Lagos