Introduction to Performance Management?
Performance management is a system designed to identify the ways to achieve organizational goals through constant assessment and feedback leading to improvement of employee performance. It also makes strong use of goal-setting and metrics to identify progress and areas of individual strengths.
Introduction to Performance Management
Video Session
1
What is Performance Management & Performance Appraisal?
Definition of Performance Management & Performance Appraisal
Definition of Performance Management & Performance Appraisal
2
THE DIFFERENCE BETWEEN PERFORMANCE MANAGEMENT AND PERFORMANCE APPRAISAL?
Performance management is the process of identifying, measuring, managing, and developing the performance of the human resources in an organization.
Performance appraisal, on the other hand, is the ongoing process of evaluating employee performance.
THE DIFFERENCE BETWEEN PERFORMANCE MANAGEMENT AND PERFORMANCE APPRAISAL
3
Who’s Involved? What Are Their Needs??
Performance management has evolved in recent years. Many organizations have moved from traditional models—rooted in the annual review—to more modern approaches. Discussing performance in real time has many benefits, but just changing the cadence isn’t enough.
Who’s Involved? What Are Their Needs?
4
Who’s Involved? What Are Their Needs?
Supervisor Motivation?
If the organization links performance appraisal to compensation, most employees will expect a raise as a result of a positive review.
Performance Management Goals?
Goal-setting is crucial for all organizations. Not only do goals define what your version of success looks like, but they also provide direction for your day-to-day operations, and align resources with priorities. Absent a set of clear goals, your organization is operating without purpose.
Performance Management Goals
HR’s Role in Performance Management?
Human resource department plays an important role in designing and implementing performance appraisals. Infact, the HR team acts as mediator between the functional heads or reviewing authorities and the employee. It is the human resource team's responsibility to ensure a smooth implementation of the appraisal process.
HR’s Role in Performance Management
Performance Management Process?
The performance management process is a collaborative, communication-based process where employees and management work together to plan, monitor and review the employee's objectives, long-term goals, job trajectory and comprehensive contribution to the company
Performance Management Process
Prerequisites
Performance Planning
Performance Execution
Performance Assessment and Appraisal?
A performance appraisal, also referred to as a performance review, performance evaluation, development discussion, or employee appraisal is a method by which the job performance of an employee is documented and evaluated.
Performance Assessment and Appraisal
Performance Renewal and Re-Contracting
What About the Employee? Should employees do self-appraisals?
Performance Appraisal Methods?
The employee performance appraisal process is crucial for organizations to boost employee productivity and improve their outcomes. Performance appraisals are an annual process where an employee’s performance and productivity is evaluated against a predetermined set of objectives.
• There are a variety of appraisal methods available to organizations. The method selected by the organization should fit well with the organization’s goals and be appropriate to the job being appraised. Some organizations use different methods for different positions. Regardless of the system used, regular communication and feedback from managers are more important than the method used.
• Graphic rating scale.
• Ranking method.
• Forced distribution method.
• Critical incident method.
• Essay method.
• BARS–behaviorally anchored rating scale.
• MBO–management by objectives.
Graphic Rating Scale.
Ranking Method.
Forced Distribution Method.
Critical Incident Method
BARS–Behaviorally Anchored Rating Scale.
Management by objectives, or MBO
Performance Appraisal Problems
Getting Ready for the Interview?
Before you start that interview, what do you need?
As managers, what information do they need before the performance interview?
Conducting the Performance Interview
Problems with Assessment/Appraisal
Issues with Performance Management
Poorly Implemented PM Systems
Performance Management Skills
Assessment Test
