| Module 1 | Course Objectives |
| Lecture 1 | FULL VIDEO ON PERFORMANCE MANAGEMEMT & APPRAISAL |
| Module 2 | OVERVIEW |
| Lecture 1 | Definition of Performance Management & Performance Appraisal - Preview |
| Lecture 2 | THE DIFFERENCE BETWEEN PERFORMANCE MANAGEMENT AND PERFORMANCE APPRAISAL |
| Lecture 3 | Who’s Involved? |
| Lecture 4 | What Are Their Needs |
| Lecture 5 | Supervisor Motivation |
| Lecture 6 | Performance Management Goals |
| Lecture 7 | HR’s Role in Performance Management |
| Lecture 8 | HR’s Role in Performance Management |
| Lecture 9 | Performance Management Process |
| Lecture 10 | Prerequisites |
| Lecture 11 | Performance Planning |
| Lecture 12 | Performance Execution |
| Lecture 13 | Performance Execution |
| Lecture 14 | Performance Assessment and Appraisal |
| Lecture 15 | Performance Renewal and Re-Contracting |
| Lecture 16 | What About the Employee? Should employees do self-appraisals? |
| Lecture 17 | Performance Appraisal Methods |
| Lecture 18 | Graphic rating scale. |
| Lecture 19 | Ranking method. |
| Lecture 20 | Forced distribution method. |
| Lecture 21 | Critical incident method |
| Lecture 22 | BARS–behaviorally anchored rating scale. |
| Lecture 23 | Management by objectives, or MBO |
| Lecture 24 | Performance Appraisal Problems |
| Lecture 25 | Before you start that interview, what do you need? |
| Lecture 26 | As managers, what information do they need before the performance interview? |
| Lecture 27 | Conducting the Performance Interview |
| Lecture 28 | Problems with Assessment/Appraisal |
| Lecture 29 | Issues with Performance Management |
| Lecture 30 | Poorly Implemented PM Systems - Preview |
| Lecture 31 | Performance Management Skills - Preview |
| Lecture 32 | END OF MODULE ASSESSMENT TEST |