| Module 1 | Learning Objectives |
| Lecture 1 | What Is Training & Development? |
| Lecture 2 | Training and Development Process |
| Lecture 3 | Needs assessment and analysis. |
| Lecture 4 | Needs assessment and analysis Steps |
| Lecture 5 | Perform a Gap Analysis |
| Lecture 6 | Some gap analysis assessment tools are the following: |
| Lecture 7 | Some gap analysis assessment tools are the following: |
| Lecture 8 | Assess Training Options |
| Lecture 9 | There are factors to consider when determining if training is a viable option. |
| Lecture 10 | Report Training Needs and Recommend Training Plans |
| Lecture 11 | Measure The Effectiveness Of the Training - Preview |
| Lecture 12 | Level 1 - Reaction |
| Lecture 13 | Level 2 - Learning |
| Lecture 14 | Level 3 - Behavior |
| Lecture 15 | Level 4 - Results |
| Lecture 16 | END OF MODULE ASSESSMENT TEST |